NorthStar_HP_NoGeekSpeak

No geek-speak

Bits. Bytes. Unless you’re into it, nobody wants to hear geek-speak. At North Star, we will communicate effectively with the CEO to the support staff in an easy-to-understand manner.

NorthStar HP OnSiteTech

Hands-on approach

If you prefer having a technician on-site, we’re there. Our qualified, professional IT technical staff is available 24/7/365 to meet your needs. That goes for remote support as well.

Custom support options

When you hire North Star for your IT solutions, you’ll get flexible support options and payment plans. Clients have told us they don’t like the “all-you-can-eat” IT support model. We listened, and we delivered.

Team of professionals

You get the benefit of over 50 years of cumulative network troubleshooting and support experience. That’s a lot of knowledge working for you!

Live and personable

We understand talking to a real person is the best way of communicating your needs. When you call our office, you’ll speak with our personable, professional staff. And if we’re unavailable at that moment, we’ll call you back immediately.

Big service, small price tag

Receive enterprise-level service add-ons priced for your budget. You’ll be surprised how affordable North Star support and solutions can be!

Trusted By

Augmented IT: A co-managed solution

At its core, augmented IT is your company working together with North Star to co-manage your network support services. It allows for the scalable integration of monitoring, backup and data security while respecting your budget and managing your growth.

Keep Your Team Connected

North Star can help your small or medium-sized business stay connected in the office and on the road. With OpenScape Business from Unify, you can enhance inter-office collaboration, enable new, flexible work-from-home practices.

By the Numbers

43%
Companies put out of business by major loss of data
93%
Companies that lost their data for more than 10 days filed for bankruptcy within one year of disaster
34%
Companies that fail to test their backups

What Customers Say About Us

  • “North Star’s project management made the transition from our IT support vendor to their IT support services easy.”

    Lisa Fogg
    Denver Merchandise Mart
  • “The project finished on time and on budget. There was no problem you couldn’t fix. I am quite satisfied with North Star and would recommend them to anyone looking for a new IT company.”

    Chris Zotter
    PVC Specialties